Letter to Post Office complaint regarding postman for asking Rs 3100 as custom charges
Sarasbaugh colony
Lekhanagar
Patna
Date: 24th July 2023
To
The Indian Post
Head office
Patna
Subject- Complaint letter regarding postman for asking Rs 3100 as custom charges
Respected Sir / Madam
I am Sukanya Tripati from Patna, There was a parcel for me from Canada with all the dues clear and I my parcel was already prepaid. The delivery boy (Sunil) called me on 22nd July 2023 and asked for ₹1250 as custom charges. I Enquiry more about it and also asked for the receipt of same but he denied and replied there is no process of issuing receipt and then he disconnected the call. I got a call from Post office and the delivery boy or whosoever was on call straight away disconnected the call without giving my answer and make me understand for what exactly I am asked to pay ₹1250. I called back on the same number but the call was not received by anyone so Next day I visited post office and I was informed that my parcel is sent back.Without any reason how can Indian Post send my parcel back? I want a clear explanation on this. I request you to check who called me on my number and asked for extra charges and who has send my parcel back.
Now I am unable to trace my parcel and my money is totally wasted as the parcel was prepaid. I expect a quick action on this and awaiting for your response.
Yours Faithful
Sukanya Tripati