Letter to NHAI Authority regarding service to punctured car
Lily Row house
Plot 21
Thane
Date: 10/7/2023
To
NHAI
Maharashtra
Subject:- Letter regarding service at NHXX
Respected Sir / Madam
This letter is in regards of NHXX service to punchered car. I Mr Sanjay Kadam with my family was traveling to Gujrat from Thane. On 8th July 22023. My car number is MHXXXX56 but Unfortunately while traveling our car punchered on NHXXhighway near xyz Toll Plaza. We call the Toll Free No 1033 and they confirmed for providing services on the 5-10 Minutes But after waiting for one and half hour werepair the car from a local mechanic on 2:30 PM due to non availability ofspare part with us. We had to paying huge amount of service charge.But according to the rules and regulations of NHAI, They are responsible for providing services on NH. But NHAI failed in their responsibility beyond that we paid the Toll Plaza Charge on xyz Toll Plaza. We are not given proper service at NHXX and why should we pay the toll tax? So kindly look in this matter and provide Compensation. I am attaching the receipt of local mechanic shop with toll tax payment receipt of same day. I hope a refund from NHAI.
Yours Faithfully
Sanjay Kadam
Also See: More Important Letter Writing