Letter to Post Office no updation on website and no working phone numbers
Shine plaza 21
Surat
Gujrat
Date: 29th June 2023
To
The Indian Post
Head office
New Mumbai
Subject- Complaint letter regarding no updation on website and no working phone numbers
Respected Sir / Madam
I am writing this complaint letter on regards , no updation on official website of India post and no working phone numbers available on the website. I am Suchitra Mane from Gujarat and I have delivered a post which contain the customize greeting card order by customer to me. I have send the post a 15 ago it was supposed to reach my customer address within 15 days. The post is send on Mahatma Gandhi colony, plot 34, Bhiwandi. I understand due to weather conditions it may get late to deliver the post but when my customer is checking the website she couldn’t see the location of post. The article number is EM39951161 received by the Gujarat post office. Even the phone numbers on website are not working. The customer started thinking its fraud and started asking for the money back. I do my job with all faith and hard work. I don’t break trust of my customers but this time the customer is unhappy because of this issue with the website which is not giving the updation of post. It may impact my business so I request you to check the article no. and update the same on website at earliest. I would appreciate a call from Indian post regarding this matter for quick communication. Also check the phone numbers provided on website which are not in working state. Update the new number that would be connected.
I hope this letter is taken on priority base and the Article No EM39951161 is immediately track and send on respective address.
Yours Faithful
Suchitra Mane