Letter to Post Office Complaint regarding parcel delivered to wrong address
Sarasbaugh colony
Lekhanagar
Surat
Date: 24th July 2023
To
The Indian Post
Head office
Nashik
Subject- letter regarding parcel delivered on wrong address
Respected Sir / Madam
This letter is regarding the Article number EM399519698IN which is delivered on a wrong address. The destination address mentioned during ordering the parcel was Sarasbaugh colony Lekhanagar Surat, but my ordered is delivered at Sarasbaugh colony, shivshakti chowk , Surat. This is all the mistake from Indian post, either the address mentioned on parcel is wrong or the delivery boy delivered on different address. Fortunately the person who received my parcel is good enough that he called and informed me. The parcel at his place was received by his maid so she didn’t checked too much and the payment was done online was she just received it from the delivery boy. When that person got to know about this he immediately check the parcel details and where he found my number and informed me. Thus service is not expected from Indian post. Now he is responsible for such a big mistake? Hopefully there was not confidential thing in the parcel. My parcel contain few cosmetic products. Now I have to go and collect my parcel from the person staying 4 km away from my place. I have paid the whole amount to deliver the parcel at my place and still I am suffering. I want a answer from the Indian Post on this matter.. either take some strict action or refund my money back. Check where is the issue, why this incident happened. Customer trust you so much and expect a good service from you. I hope this letter is taken seriously and some action is taken on this.
Yours Sincerely
Vijay Hudekar