Letter to post office Complaint regarding International documents stuck
Plot 23/56
Swizz
Canada
Date: 21st June 2023
To
The Indian Post
Head office
New Delhi
Subject- Complaint letter regarding International documents stuck in Mumbai Post office
Respected Sir / Madam
I am Richa Singh from Goa and I was supposed to receive my post on 17th June 2023. My international documents where send through speed post from Canada by my elder sister. The article number is EM399519698IJ and it was send on 10th June 2023. I was tracking my item on the website provided to me which is www.indiapost.gov.in and on 16th June I got a update that NY article no EM399519698IJis received in Mumbai Post. After 16th June 2023 there is no updation of my item nor I can tract the location of my item. I even contacted the Indian Post Head office on call but they didn’t not had any proper answer and said they would check the issue. Today it is 21st June 2023 still no updation on it. Today that is 21st June I got a message on my number saying Article no EM399519698IJ is received in Mumbai Post. I am not understanding this issue. I am sure my post is stuck at Mumbai Post office so after that there is no updation of my item. I need my documents for important conference which will be held on 2nd July 2023 so I need my documents at earliest. I hope this complaint letter is taken serious and quick action must be taken on this to solve my issue.
I want a answer why my post is stuck at Mumbai Post office from date 16th June 2023 to 21st June 2023. I want a Complete resolution for my issue raised.
Yours Faithful
Richa singh