Complain letter regarding deduction of money
Surendra Tyagi,
Vilas Nagar,
Jaipur.
Date:
To,
The Manager,
Etransact Company
Subject: to complaint about wrong deduction of money.
Respected sir,
We use your online web portal to do various financial transactions. Yesterday, I did payment of Rs. 5000/- to the delivery agent for my delivery using your company as a merchant for payment. It has deduced money from my bank account still the amount was not received by the delivery agent yet.
Hence, he is not accepting my payment and not giving me my parcel which I need a lot. I somehow managed to give him cash and took my parcel. He told me today that no amount of money was received in his bank account.
Please look into the matter and look refund of my money as soon as possible.
Your’s truly,
Surendra Tyagi