Letter to Post Office wrong delivery route
Sarasbaugh colony
Lekhanagar
Nashik
Date: 24th July 2023
To
The Indian Post
Head office
Kerala
Subject- letter regarding wrong delivery route of parcel
Respected Sir / Madam
I am Jyoti Sharma writing this letter to you regarding the parcel which was send by my husband from Kerala. The article number is EM399519698IJ and dispatched from Kerala on 15th July 2023. I am tracking the parcel with tracking ID given on official website. On19th July 2023 it reached the Mumbai Post office and dispatched from Karnataka on 20st July 2023. From Karnataka the parcel is expected to reach Maharashtra post office but when I track the article number mentioned it shown that article number EM399519698IJ is reached to Hyderabad Post office. I called the toll free number provided on website and asked about the exact location of my parcel but they due to technical issues they can’t track my parcel location and asked me to call next day. Even I thought may be it is technical issue on the website so the tracking ID is shown wrong update. But next day when I called the toll free number they informed that parcel is dispatched from Hyderabad towards Raipur route. I informed them that my destination address is Nashik so the parcel is on wrong delivery route. I raised a complaint against it. I am writing this letter to Kerala head office so that the concern team will check the details and rectify the mistake. I hope the corrections are made soon and parcel is delivered to destination address by correct route.
Yours Sincerely
Jyoti Sharma