Letter to post office regarding item not delivered due to insufficient address
Sarasbaugh colony
Lekhanagar
Surat
Date: 24th July 2023
To
The Indian Post
Head office
Nashik
Subject- letter regarding item not delivered due to insufficient address
Respected Sir / Madam
I am Mr Bhavesh Gaikwad, resident of Guymon society, Devlali camp. 15 day ago my friend has send me the post from Pune to Nashik and the destination address mentioned was flat no 21, Gulmohar society, Devlali camp, Nashik Road. I received the tracking ID on my number which is EM399519IP. The article contained mobile phone and send on 10th June 2023. The tracking ID showed the article is received in Nashik post office on 20th June 2023. Two days ago I got a message on my number that parcel is returned back due to insufficient address. My friend have mentioned the complete addition of mine while sending the post then why my parcel is not delivered on the mentioned address ? Yesterday I called the official number provided on the website to enquiry about the matter. One of the employee picked my call and listened my issue and check my article status. He told me that address given on the parcel is not complete like street name , locality is not mentioned so the parcel is returned to sender immediately on the same day and now it dispatch from Nashik. This is totally wrong when my complete address is mentioned in the parcel with house number locality name. I didn’t even got a single call from courier boy to enquiry about the address if he or she was facing any issue. When everything is perfectly mentioned, there is no chance of not delivering my parcel and sending back. I want to complaint regarding this matter , the post should Enquiry and check all details. I want a action on this complaint.
Yours Sincerely
Bhavesh Gaikwad