Letter to post office Complaint regarding one item missing from customer parcel
Sarasbaugh colony
Lekhanagar
Surat
Date: 18th May 2023
To
The Indian Post
Head office
New Delhi
Subject- letter regarding one item missing from my parcel
Respected Sir / Madam
I am Veena Jagtap from Surat and I ordered the 2 leather hand bags 1 pouch and 1 sweat shirt. The parcel contain total 4 items and was send from Delhi. EM399519698IB is my Article Number , I received my parcel in time but the one item that is the sweat shirt is missing in the parcel. I checked all parcel carefully but only 3 parcel are received. Even I check on the official website the tracking ID everything I could check , the item that was supposed to be delivery on my address are four items. So I request you to kindly check the article number and inform me where is my missing item. I called the near Post office in surat but they don’t have any answer on this issue. Whom should I ask? So I am writing this letter to Delhi head office requesting to solve the issue. My mobile number is 9865479976 and I am worried for my missing item as it cost for Rs 2599 /- which is not a small amount for me. Take this letter as my complaint regarding the negligence of my article. My parcel is delivered to me on 12th May 2023 evening. Tull now I contacted surat Post office and ringed the mobile numbers provided on website but no positive response from anywhere. I hope you take this case on priority and immediately track my missing item
Yours Faithful
Veena Jagtap