Letter to Bank complaint letter regarding Amount deduction
Sarasbaugh colony
Lekhanagar
Delhi
Date: 18th November 2022
To
The Bank Manager
XYZ Bank,
Rajiv Nagar Branch
Subject- Complaint letter regarding amount deduction
Respected Sir / Madam
I am the account holder Mr Ramesh Gujar having the salary account SBCXXXX2340 in your XYZ bank. I am having this account for 3 years. At the start bank never deducted unnecessary money. But from these two years a lot of money is debited from the account balance. I just don’t know, should I put the amount in the bank or not. Whenever there is an amount in the bank, the bank will debit the amount saying anything. Now the recent deduction is about NWH DEC – CHG. When I call customer care support that time I got to know that the deduction is for ATM Withdrawal charges. My account is salary account and at the beginning I was said there will be no surcharges for any no of withdrawals from ATM other than XYZ Bank. There was no intimation regarding the policy change if any also. Every month the amount of Rs 45 is deducted on the name of NWH DEC – CHG. This is very bad and unprofessionalism as a reputed worldwide bank shouldn’t be doing this. I have a complaint regarding the amount deduction from my bank account. If your bank policy is changed than atleast I should been have informed about it before deducting my money.
As the bank manager I hope you understand my concern and reply me.
Yours Faithful
Ramesh Gujar