How to Write formal Apology for Accounting Errors and Past Due Notice that rightly fits in your situation
From:
Rahul Naik
Manager
Apex Ltd
India
Date: 16th May 2022
To,
Andrew Fernandes
Manager
Bank of Scotland
India
Dear Mr. Andrew,
This is to bring to your kind attention about the accounting error which taken place in our accounting systems data, as a result of which you have been wrongly receiving past due notices of payments which have already been cleared from your end.
In this regard we deeply apologies for this accounting error, which has now been rectified in our records. This error was caused due to system failure and we at Apex Ltd. Shall ensure that no such errors are repeated.
Thanking you for your patience and understanding.
Regards,
Rahul Naik
Manager
Apex Ltd